COMMUNICATION
Receptionist: Grand Hotel. Good morning.
Mary: How can I help you?
Mary: I’d like to book a room, please.
Receptionist: Certainly. And(1) ………………………
Mary: Three days
Receptionist:(2)……………………………
Mary: Yes, please. I’ll be on my own.
Receptionist: Very well. (3)………………………….
Mary: Yes, it’s Mary Smith, 30 Old Road, York.
By the way, what do you charge for bed and
breakfast?
Receptionist:(4)…………………………?It’s $35 a night.
Mary: Does that include everything?
Receptionist: (5)………… There are no extra charges.
Mary: Oh, thank you.
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A. Yes, you did. Here they are.
B. How long do you plan to stay?
C. Did you look in the lounge?
D. Yes, that’s everything.
E. For bed and breakfast
F. Would you like a single room.
G. perhaps I do sometimes
H. Could you give your name and address?
Mary: How can I help you?
Mary: I’d like to book a room, please.
Receptionist: Certainly. And(1) ………B. How long do you plan to stay?………
Mary: Three days
Receptionist:(2)…F. Would you like a single room.…………………………
Mary: Yes, please. I’ll be on my own.
Receptionist: Very well. (3)……H. Could you give your name and address?…………………….
Mary: Yes, it’s Mary Smith, 30 Old Road, York. =>tên và địa chỉ
By the way, what do you charge for bed and
breakfast?
Receptionist:(4)……E. For bed and breakfast……………………?It’s $35 a night.->đlặp lại câu hỏi
Mary: Does that include everything?
Receptionist: (5)…D. Yes, that’s everything.……… There are no extra charges.
Mary: Oh, thank you.