1. “Does Mary have an appointment tonight?” – ” ……”
A. Yes, please
B. No, thank you
C. I’m sorry I’m busy
D. No, she doesn’t
2. Customer: ‘I’d like to place an order for delivery, please.”
Receptionist: ” …..”
A. Sure, what would you like?
B. No, we actually take orders at five
C. Sure, how much is it?
D. Sure, what time is it?
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